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Frequently Asked

Answers before your consultation.

Here we answer the questions we hear most often at Utoquai: about the first consultation, medical responsibility, discretion and pricing. Anything personal is best clarified in conversation.

Consultation & process

How does a first consultation work?

Your initial consultation takes place in an unhurried setting in a private consultation room at Utoquai. We listen, assess your skin, facial movement and proportions, and discuss the available options. Only then do you decide whether and how you would like to proceed.

Do I have to commit during the consultation?

No. The consultation is a conversation, not a sales situation. We will not carry out any treatment that same day unless you explicitly want it, and you are under no obligation to proceed.

How do I arrange an appointment?

The easiest way to arrange an appointment is via the enquiry form or by phone. We will contact you personally and find a suitable time.

In which languages will I be advised?

Consultations are available in German and English. Please state your preferred language when you make your enquiry.

How much time should I plan for the first consultation?

Allow around 45 minutes. We take the time to understand your starting point, rather than deciding on a treatment in advance.

Treatment & medical responsibility

Are all treatments performed by physicians?

Injections are performed by a doctor. Laser and energy-based procedures are performed or supervised by a doctor. Care-related steps are handled by experienced medical professionals in the team. Every treatment remains under medical responsibility.

Who performs my treatment?

Before every step, you know who is treating you and why. Each treatment is performed or supervised by a physician and follows defined medical standards.

Can I discuss several concerns in one appointment?

Yes. We think in strategies, not individual devices: a combination of several carefully calibrated steps often produces a more natural result than a single treatment.

How do I prepare for a treatment?

You do not need to prepare anything for the initial consultation. If a treatment is planned, you will receive clear guidance in advance, for example about medication or sun exposure.

Results, downtime & aftercare

How natural do the results look?

Our aim is ‘refreshed, not altered’. We use restrained doses and often work in several small steps. Our clinic is deliberately not the right fit for anyone seeking a very conspicuous result.

Will I have downtime after a treatment?

Many facial treatments allow you to continue your normal routine, sometimes with mild redness for one or two days. Deeper procedures require more time. We discuss the specific downtime honestly with you before every step.

When will I see a result?

That depends on the treatment. Some changes are visible early, while others develop over several weeks. We set out what is realistic for you before the treatment.

How am I cared for after the treatment?

You receive clear aftercare guidance and know who to turn to with questions. We arrange follow-up appointments where they make sense.

Pricing, discretion & practicalities

What does a treatment at Utoquai cost?

We can only give you reliable price information once we have seen you. After the initial consultation, you receive a transparent proposal with clear prices in CHF. It does not include unnecessary packages.

Does health insurance cover the costs?

Aesthetic treatments are usually self-funded. In medically justified cases, we discuss the available options with you individually.

Can I order a gift card?

You can order a gift card from Aesthetics Medical as a gift. It can be used for any of our treatments. We send it to you by post, or you collect it during our opening hours at Utoquai 37 once we have let you know it is ready. To order, send us an e-mail at info@aestheticsmedical.ch.

How discreet is the practice?

Discretion is part of who we are: a private atmosphere, calm processes and private consultations. We treat your information confidentially.

Where is the practice and how do I reach it?

You’ll find us at Utoquai 37, 8008 Zurich, near Bellevue and the lake. The clinic is easy to reach by tram and on foot; we send you detailed directions with your appointment confirmation.

What happens to my data?

Your information is treated confidentially and in accordance with data protection requirements, and is used only for your consultation and treatment. Further details are available in our privacy policy.

Personal Consultation

Start now.

Begin with a personal consultation incl. 3D camera & facial analysis.

Request consultation+41 44 251 20 20